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Legal Notice


1.1. Who is behind this website

Behind this website, with the domain «www.thewhitebox.ai«, hereinafter referred to as the Website or the Platform, is TheWhiteBoxCompany S.R.L. (hereinafter referred to as «TheWhiteBox»), whose details for any inquiries are provided below:

TheWhiteBoxCompany S.R.L.

VAT ID: B70713003

Address: Calle Azofra 2, 5º 3ª, 28050 Madrid

Contact email: [email protected]

For any inquiries related to this privacy policy, users can contact TheWhiteBoxCompany S.R.L. at the email address provided above or at the physical address.

1.2. Description of the website and purpose

This platform aims to present TheWhiteBox and the services it offers.

1.3. Purpose of this legal notice

This notice aims to inform the user about who is behind this platform, as well as to provide information about the type of information collected and its purposes. Along with this text, other legal texts are available such as the privacy policy and cookie policy.

1.4. How to contact the responsible party of this platform

To contact TheWhiteBox, users can do so at the address provided above or, preferably, through the following email: [email protected]


2.1. How this Platform Works

Users can visit this platform whenever they want, completely free and unrestricted, as well as enjoy the services offered on it. However, to become a User, it is necessary to be of legal age.

2.2. Types of Users on the Website

  • Follower on social networks: a person who follows TheWhiteBox on corporate social networks and, based on that, may use the Platform.

  • Information requester: a person who contacts through any of the enabled means to request information about the services offered.

  • Customer user: a person who ends up hiring the services offered by TheWhiteBox through the relevant means.

  • Registered user: a user who registers on the platform to access materials provided by TheWhiteBox.

  • Visitor: a person who freely browses the website.

2.3. Confidentiality Rules Applied

When users navigate the Platform, their data may be collected in accordance with the privacy policy. However, if a user accesses information related to services or confidential aspects of the company, they are subject to strict confidentiality, unless expressly stated otherwise. In any case, any user of the Platform must respect what is established in the terms of use.

2.4. Conditions of Use

2.4.1. General Aspects

Any person who accesses and navigates the Platform becomes a User, which implies acceptance of the conditions of use of this website detailed in all its legal notes and policies, regarding data protection, intellectual property, security measures, and competent jurisdiction, among others.

The User, when accessing this platform, assumes the risks that may occur on their own account. Thus, they must be responsible for using adequate means to avoid controllable risks.

Also, the User must carefully read this Legal Notice on each occasion they intend to use the Platform, as it may undergo modifications and, therefore, will be subject to and must comply with what is established in it.

In addition to these conditions of use, the User must respect all the rules of this website at all times, as they regulate all the rights and duties of the Users for better protection of the same, the protection of the Platform, and therefore also of TheWhiteBox.

2.4.2. User Rights

  • The User has the right to navigate the Platform, always adhering to the rules established in the applicable notices.

  • The User has the right to be attended to regarding their doubts, comments, or exercise of rights, following the procedures established on the Website.

  • The User also has the right to have their information treated with respect and maximum privacy, for which an appropriate privacy and data protection policy has been established.

2.4.3. User Prohibitions

  • Users cannot take advantage of their User status to access information that does not correspond to the information or services offered on this website or about its Users and make unauthorized use or against the law that may cause any type of damage, neither to the owner of this Platform, nor to a third party or User.

  • Any type of link to or from defamatory, pornographic, racist pages, or any other page that offers false information or damages the Platform and any of the professionals or collaborators working with or for it is prohibited.

  • In no case can the User delete, alter, bypass, or manipulate any protection device or security systems that may be installed on the Platform to commit any crime or fraud, violate the intellectual property rights, privacy, confidentiality of the Platform’s users or its owner.

2.4.4. Rights of the Owner

The owner of this Platform has the right to treat the User’s data in accordance with what is established in these notices and in the corresponding privacy policy, using said information to attend to their queries, being able to carry out all appropriate measures according to the law to be able to provide the service effectively.


3.1. Type of Content on the Platform

On the Website, TheWhiteBox provides descriptions of what is offered, which are intended to establish closeness, reliability, and transparency.

3.1.1. Intellectual Property Policy

The intellectual property policy applies to the entire Platform, as well as to the content and materials disseminated through said platform.

The User expressly acknowledges, for all intents and purposes, that the information, signs, images, designs, logos, animations, videos, texts, as well as other elements and contents, including their services and computer applications, on the Platform, are subject to industrial and intellectual property rights of and/or third parties who have duly authorized their inclusion on this website, therefore no right is granted to them, except those expressly recognized.

Users accessing the Platform may view the contained information and make downloads or private reproductions on their computer system, provided that the reproduced elements are not subsequently transferred to third parties or installed on a server connected to the Internet or a local network.

In accordance with the foregoing, the User is not authorized to, merely by way of example: distribute, modify, transform, assign, make available to the public, or carry out any other activity not expressly authorized, on the elements and contents indicated above, including the computer codes of any of the elements of this Platform.

The User who submits any type of content to the Platform ensures that they hold the necessary rights to do so, exempting TheWhiteBox from any responsibility for the content and legality of the information provided.

The User acknowledges TheWhiteBox’s right to modify the introduced contents so that they are consistent and compatible with the technical and aesthetic characteristics of the platform.

The User shall be directly responsible for all consequences, damages, and losses arising for TheWhiteBox and/or third parties from the breach of any obligation contained in this clause.

3.1.2. User Limits regarding Access and Use of Platform Content

User access to intellectual property content does not transfer any rights to them. In this sense, the use that the User gives to this information and content can only be private (used in a private manner); any use or reproduction carried out by Users or others who may be included in the future must be done in accordance with the provisions and legal policies established here, always respecting the applicable legal limitations.

Specifically, the following is prohibited:

Reproduction, transformation, distribution, public communication, provision to the public, or any other exploitation of the contents of this platform without the written consent of the owner.

Links to this Platform cannot be made without the consent of its owner and, if so, only links to the homepage are allowed.

If the User wishes to request any type of permission to use or publish any of the contents of the website, they can contact TheWhiteBox through any of the means indicated in section 1.4 of this Notice.

3.1.3. Authorizations or Permissions

The User may view the elements of the Platform and even print, copy, and store them on the hard drive of their device or any other physical support, only and exclusively, for personal and private use, therefore, their use for commercial purposes, distribution, as well as their modification, alteration, or decompilation are prohibited.

However, as an exception to what is indicated in point 2 above, the User is allowed to share content related to the Platform through social networks, with actions such as «tweet, retweet, share, blog» or similar, as long as TheWhiteBox ownership or mention of the corresponding persons is respected.

3.1.4. Links between web pages

Those individuals or companies that intend to establish a hyperlink between their website and this one (hereinafter, the hyperlink) must comply with the following conditions:

The hyperlink will only allow access to the home of the Website but cannot reproduce it in any way.

A frame will not be created over the pages of the platform.

False, inaccurate, or incorrect statements or indications about TheWhiteBox, its directors, its employees, and the services or products supplied through the Platform will not be made.

It will not be stated or implied that TheWhiteBox has authorized the hyperlink or that it has supervised or assumed in any way the services offered or made available from the website where the hyperlink is established.

Except for those signs that are part of the same hyperlink, the website where the hyperlink is established will not contain any trademark, trade name, establishment label, denomination, logo, slogan, or other distinctive signs belonging to TheWhiteBox.

The website where the hyperlink is established will not contain any illegal information or content, contrary to generally accepted morals and good customs and public order, as well as content contrary to any third-party rights.

The establishment of the hyperlink does not imply, in any case, the existence of relations between TheWhiteBox and the owner of the website where the hyperlink is established, nor the acceptance and approval by TheWhiteBox of its contents or services.

TheWhiteBox provides Users with links or links to facilitate access to information, services, and other content available on the Internet. The enabled links or links on the Website may lead Users to other sites and web pages managed by third parties, over which TheWhiteBox does not exercise any control.

TheWhiteBox does not assume any duty to monitor or verify the information or content of other sites or web pages that may be accessed through the existing hyperlinks on the Web. It only assumes the duty to remove from this page, as soon as possible, information, content, or services that do not correspond to reality, violate any applicable regulations, or may mislead or cause harm to the User.

3.2. Regarding the software corresponding to this Platform and its design

The owner of this Platform has the permissions and licenses to use it, as well as the rights related to its design. Any use of programming code, software, or design by Users is not allowed, and they are responsible for any fraudulent use or to the detriment of the rights of the Platform owner or third parties.

Under no circumstances may the User extract, manipulate, copy, compile, or decompile any element that makes up the Platform, for purposes other than those offered therein, and legal action may be taken if any action is detected against this and for this reason.

3.3. Regarding the brand and corporate identity

The User may not use the brand, domain, slogan, or any element that configures TheWhiteBox’s corporate identity without requesting express permission to do so.

3.4. Supplementary Rules

In the absence of provisions in TheWhiteBox’s legal notices, compliance with the provisions of the applicable intellectual and industrial property legislation shall apply.


4.1. Platform Access Responsibility

User’s access to the Platform shall be the sole responsibility of the User, including the access method, information provided, and the security measures taken while navigating through it.

Meanwhile, the Platform owner undertakes to make the best and greatest effort, to the extent reasonably possible, to avoid errors in the published content and to offer a constant and permanent service through it.

TheWhiteBox cannot be held responsible for temporary suspensions, breakdowns, or technical failures affecting the Platform caused by external factors, viruses, or computer insecurity caused by third parties, nor for the illegal and disrespectful actions of Users.

It also does not guarantee the availability, continuity, or infallibility of the Platform’s operation and, consequently, excludes, to the fullest extent permitted by applicable law, any liability for damages of any kind that may arise from the lack of availability or continuity of the website’s operation and the services enabled therein, as well as errors in access.

Additionally, TheWhiteBox disclaims all liability for computer or other damages that may be caused to the visiting User upon accessing the Platform’s content. Therefore, it does not guarantee the absence of viruses or other harmful elements that could cause damage or alterations to the computer system, electronic documents, or files of the User or third parties.

4.2. Regarding Published Content

TheWhiteBox also disclaims responsibility for the content and/or updating of links published on the Platform, or the information indexed by it that is related to other websites, applications, or other companies linked to content search criteria.

The information published on this platform will be reviewed and updated, but it cannot be guaranteed that all of it is completely correct as typographical errors, inaccurate or incomplete information may occur for any justifiable reason.

Subject to the limitations established by applicable law, TheWhiteBox is not responsible for damages of any kind that may arise from the lack of accuracy, completeness, currency, as well as errors or omissions that may affect the information contained on the Platform or other content that may be accessed through it.

4.3. Responsibility for Service Failures

In general, neither the platform nor its owner are responsible for technical errors on the platform and/or Internet service interruptions: (i) due to actions or errors of third parties and/or (ii) due to its own causes when the incident is resolved and/or addressed diligently.

4.4. Other Responsibilities and Duties

In general, neither the platform nor its owner are responsible for technical errors on the platform and/or Internet service interruptions: (i) due to actions or errors of third parties and/or (ii) due to its own causes when the incident is resolved and/or addressed diligently.

If TheWhiteBox is declared not liable for any damage or loss due to the aforementioned circumstances in a judicial or extrajudicial proceeding, by a competent Court, Tribunal, or Public Administrative Authority, and the User is held liable, the User may be liable to reimburse TheWhiteBox for all amounts paid and borne, including consequential damages and lost profits, as well as any costs or charges incurred, including taxes, fees, attorneys, solicitors, experts, arbitrations, travel, accommodations, and any other expenses.

TheWhiteBox reserves the right to disclose confidential information provided by Users when required by law, regulation, ordinance, and/or any other legal, judicial, or governmental mandate.


TheWhiteBox will keep the website operational throughout the year, 24 hours a day, provided that the state of the art allows it.

However, it reserves the right to modify or interrupt, in whole or in part, access to the system temporarily when maintenance, updating, or repair of the system or the Internet server is required, without the need to notify the User.

If the User detects any anomaly, interference from third parties, system errors, or malfunction of the Platform, they must notify TheWhiteBox so that it can proceed with its resolution.


TheWhiteBox reserves the right to modify this notice at any time and at its sole discretion, without prior notice to the User. Such modifications shall become effective upon their publication on the Platform. Users are advised to periodically review this notice to stay informed of any changes or updates.


All texts and legal policies associated with this platform are governed, in all respects, by Spanish legislation, including: Law 34/2002, on Information Society Services and Electronic Commerce, Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, the European Data Protection Regulation 679/2016, and any other legal provisions applicable to the website.


This legal policy only pertains to the information published and the data processing carried out based on the Platform. In no case are the conditions established here necessarily related to the company’s policies regarding the provision of services themselves, as well as the manner in which they are provided by its owner.


In the event of any conflict or discrepancy in the interpretation of these terms or notice, the Courts and Tribunals that will have jurisdiction over the matter shall be those determined by the applicable legal regulations regarding competent jurisdiction.

In any case, if the User is a consumer, the courts corresponding to their domicile shall have jurisdiction.

In the case of legal entities, the parties shall submit to the courts of Madrid.

10. To what other legal policies is this notice and the user subject?

This legal notice is complemented by the rest of the legal policies established on the Platform, as discussed throughout this notice, such as the privacy policy and the cookie policy, as well as any others that may need to be added or supplemented, following the provisions of the current legislation at all times, all to safeguard the interests of the Users, giving them the greatest assurance and transparency.

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